Privacy Policy

Effective Date: July, 2015
Last Updated: December, 2025

Welcome to Kolkata Home Stay @ The Cornfield Retreat.
Your privacy matters to us. This page explains what information we collect, why we collect it, how we use it, and what rights you have.

By booking with us or using our website, you agree to this policy.

1. Who We Are

We are a homestay located in Ballygunge, Kolkata.
If you have any questions about your privacy, you can reach us at:

Email: bookings AT kolkatahomestay.com
Phone/WhatsApp: 9830555145

2. Information We Collect

We collect only the information needed to confirm your booking and follow legal requirements.

Personal Details

Your name
Your government ID (Aadhaar, Passport, Voter ID, etc.)
Age / Date of birth
Phone number
Address (as per your disclosure / ID)

Website Data

We currently do not use cookies or tracking tools.

Payments

We do not store card or bank details.
Payments are handled by safe third-party services.

3. How We Collect It

When you contact us by phone, WhatsApp, email, or through a booking form
When you share your ID during check-in

4. Why We Collect Your Data

We use your information for:

Booking confirmation
Check-in and guest verification (as required by law)
Communication related to your stay
Safety and record keeping

We do not use your data for marketing unless you give us permission.

5. Consent & Legal Requirements

By sending us your details or booking a room, you allow us to use your information for the purposes mentioned above.
Some information is also required by Indian guest-verification laws.

6. How We Use Your Data

Your information is used only to:

Manage your booking
Verify your identity during check-in
Contact you if needed
Fulfil legal obligations

We do not sell or share your data for advertising.

7. When We Share Information

We share your data only when:

Required by law, police, or government authorities
Needed for secure storage (e.g., AWS/Google Cloud)
Processed through payment gateways (we don’t see your card or bank info)

8. How We Protect Your Data

Your data is stored in secure cloud servers.
We use encryption, access controls, and safe storage practices.
Only authorised people can access your information.

9. How Long We Keep Your Data

We keep your information for 1 year after your stay (or longer if required by law).
After that, it is safely deleted from our systems.

10. Your Rights

You can ask us to:

See the information we have about you
Correct any mistakes
Delete your data (if the law allows)
Withdraw your consent

Just message or email us, and we’ll respond within 15 working days.

11. International Storage

Some of our storage providers may keep data on servers outside India.
These providers follow strong international security standards.

12. Cookies

We do not use cookies or tracking tools on our website.
If this changes, we will update this page.

13. Changes to This Policy

If we update this policy, we will change the “Last Updated” date above.
You can check this page anytime to see the latest version.

14. Contact Us

If you have questions or privacy-related requests: